FAQ'S



Can I use this device on any asset?

Any assets, either personal or commercial can be tracked using this service. Personal assets such as documents, jewelry etc and commercial assets such as machinery, equipment etc fall under this category.

How can I track my assets?

All you have to do is login to our dedicated online portal using the Internet browser from any PC or mobile phone with your user ID and password. The dashboard displays the location of your asset on a digital map and all the other necessary information

If I cannot access the internet, is there any way I can get the real-time location?

Yes, you can also get the location information by sending an SMS from your registered mobile number to our server and you will receive the location information immediately

Can I limit the movement of my assets within a particular area?

Yes, using a feature called geofencing; you can set a geographical boundary around an area virtually through the online portal, upon crossing which you will be alerted


How can I avail the OSS GPS Tracking Service?

Simple! Just log onto our website Solutions and choose a product which best suits your need and then select a subscription plan. Once the payment is done, we will deliver the device right at your door step. You can also reach our sales team on +91 (80) 49632200 for assistance.

How do I install and use the device?

The installation is done by the trained professionals from our company.Once the device is installed, the users can access the information on the OGTS portal using the Login-ID and password given to them.

Does the device come with a warranty?

Yes. All the devices come with a 3 year warranty period. However, if the vehicle device is tampered with or reinstalled by a third party, the warranty will be void.


Can I view the location of my fleet and the routes travelled?

All you have to do is login to our dedicated online portal using the Internet browser from any PC or mobile phone with your user ID and password. The dashboard displays the location of the fleet on a digital map and all the other necessary information .The route-playback feature also helps you analyze the routes travelled by your fleet.

Can I prevent misuse of the fleet?

Yes, you can constantly monitor and get alerts about the location, speed, stoppage, A/C usage during idling etc of the fleet. You can also restrict the movement of the fleet using geofencing. If the vehicle crosses the specified boundary, the owner will be alerted. Fuel Sensors are also present to monitor real-time fuel consumption of the vehicle.

Can I monitor driving pattern?

The owner will be alerted every time the vehicle exceeds a specified speed limit. Alerts will also be sent out if the vehicle is subjected to harsh acceleration and hard braking.

How does the solution help in case my vehicle is stolen?

In case of theft, your vehicle location can be tracked online and also the Immobilization feature on your dashboard, once activated,will ensure that the vehicle does not restart.

In case of an emergency, can I send out an alert?

Yes. The device consists of an SOS button. When pressed, the 3 registered mobile users will receive an alert SMS containing the location details of the vehicle

Can I limit the movement of my vehicle within a particular area?

Yes, Geo fencing is a feature wherein a virtual fence can be created. In case the vehicle goes beyond the fence, you will receive an alert.


What is GPS?

Global Positioning System (GPS) is a satellite-based positioning system made up of a network of 24 satellites placed into orbit by the U.S. Department of Defense. It allows any land, sea, and airborne users to determine their exact location, velocity, and time 24 hours a day, in all weather conditions, anywhere in the world. The GPS satellites continuously transmit digital radio signals that contain data on the satellites location and the exact time to the earth-bound receivers. The result is provided in the form of a longitude and latitude to the users.

How does OSS GPS tracking device work?

The OSS GPS tracking device is an electronic security device that helps track any object it is mounted on. It receives the signal for exact location from multiple GPS satellites and the information is then transmitted to the servers through the GSM network using a SIM card. The server then relays this information to the website and through SMS to the users.

How do I get real-time information from this device?

All you have to do is login to our dedicated online portal using the Internet browser from any PC or mobile phone with your ID and password. The dashboard displays the location on a digital map and all the other necessary information.

How do we receive the alerts?

Yes, you can also get the location information on your mobile phone. You can do this by sending an SMS from your registered mobile number to our server and you will receive the location information immediately.

Is there any other way I can get the real-time location, if internet connection is not accessible?

Yes, you can also get the location information on your mobile phone. You can do this by sending an SMS from your registered mobile number to our server and you will receive the location information immediately.

Can the device be tracked anywhere in the world?

The OSS GPS device can provide real-time location updates from anywhere in the world as long as it is within the GSM coverage area.

What happens when the device goes out of coverage area?

If the device goes out of network coverage, an alert will be sent to the registered mobile number along with the last known position of the device. The data is recorded on the device and relayed once back in the network coverage area.

What is geo-fencing?

Geo-fencing is a feature wherein a geographical boundary can be set around a vehicle/person/ pet/asset virtually, through the online portal, upon crossing which you will be alerted

Do I need to buy a SIM Card?

For Personal Trackers and other trackers with voice monitoring and call function the SIM card has to be procured by the customer, it should be voice enabled along with 1GB of data at 2G speeds (tracking will not happen in case the SIM card is 3G enabled, 2G is a must). For all the other trackers without voice monitoring and call function, the SIM card will be provided by OGTS at a monthly rental of Rs.100.


How can we track the school bus and view the routes travelled?

Both parents and school authorities can track the location of the school bus. All you have to do is login to our dedicated online portal using the Internet browser from any PC or mobile phone with your user ID and password. The dashboard displays the location on a digital map and all the other necessary information. The route-playback feature also helps you analyze the routes travelled by your school bus.

If I cannot access the internet, is there any way I can get the real-time location?

Yes, you can also get the location information by sending an SMS from your registered mobile number to our server and you will receive the location information immediately.

How does the school bus tracking solution work?

The school bus tracking solution enables us to:
      – View real-time bus location and the routes travelled
      – SMS notifications on the student’s entry and exit fromthe bus
      – View live-video streaming of the activities within the bus

Can I monitor driving pattern?

The owner will be alerted every time the vehicle exceeds a specified speed limit. Alerts will also be sent out if the vehicle is subjected to harsh acceleration and hard braking.

Can the device help prevent misuse of the school bus?

Yes, you can constantly monitor & receive alerts about the location, speed, stoppage, etc of the school bus. You can also restrict the movement of the fleet using geofencing. If the bus crosses the specified boundary, the authorities will be alerted.

In case of an emergency, can I send out an alert?

Yes. The device consists of an SOS button. When pressed, an SMS alert containing the location details of the vehicle will be sent to the registered users.

How can I restrict the movement of my school bus?

With geofencing, you can set a geographical perimeter/boundary around an area through the online portal, upon crossing which you will be alerted.


How can I track the location of my vehicle & the routes travelled?

All you have to do is login to our dedicated online portal using the Internet browser from any PC or mobile phone with your user ID and password. The dashboard displays the location on a digital map and all the other necessary information. The route-playback feature also helps you analyze the routes travelled by the vehicle.

Can I access the location information offline?

Yes, you can also get the location information by sending an SMS from your registered mobile number to our server and we will receive the location information immediately.

How does the solution help in case my vehicle is stolen?

In case of theft, your vehicle location can be tracked online and also the Immobilization feature on your dashboard, once activated, will ensure that the vehicle does not restart.

Can I monitor driving pattern?

The owner will be alerted every time the vehicle exceeds a specified speed limit. Alerts will also be sent out if the vehicle is subjected to harsh acceleration and hard braking.

Can I limit the movement of my vehicle within a particular area?

Yes, using a feature called geofencing; you can set a virtual geographical boundary around an area through the online portal, upon crossing which you will be alerted.

Can I prevent misuse of the vehicle?

Yes, you can constantly monitor and get alerts about the location, speed, stoppage, A/C usage while idling, etc of the vehicle. Fuel Sensors are also present to monitor real-time fuel consumption of the vehicle.(OPTIONAL)

In case of an emergency, can I send out an alert?

Yes. The device consists of an SOS button. When pressed, the 3 registered mobile users will receive an alert SMS containing the location details of the vehicle.

What is the Power source of the device?

The device gets its power from the battery of the vehicle. In case disconnected an alert is sent instantly & the device continues to derive power from the back-up battery and keeps transmitting the information till the battery drains.

How much power does the device consume?

The device consumes minimal power from the vehicle battery. It goes into a power saver mode when the vehicle is stationary.

Is the device visible?

No, it isn’t. It remains concealed upon installation and does not hinder the aesthetics of the car/bikes/vehicle it is attached to.